69xx Privacy Policy – How We Protect Your Data

01 Who We Are

69xx is an online gaming and sports betting platform operating at 69xx.vu, offering cricket betting, PSL wagering, slots, fish games, live casino and a full game lobby — all transacted in Pakistani Rupees (PKR). When this Privacy Policy refers to "69xx", "we", "us" or "our", it means the platform and its operating entity responsible for managing player data.

This Privacy Policy applies to every individual who visits the 69xx website, creates a player account, makes a deposit or withdrawal, uses the mobile app or interacts with 69xx through any digital channel. By using 69xx, you acknowledge that you have read and understood this policy.

02 Data We Collect

69xx collects personal data in three main ways: information you provide directly, information generated through your use of the platform, and limited technical information collected automatically. We only gather what is genuinely needed to operate your account and keep the platform running securely.

Information You Provide Directly

• Full name and date of birth — used to verify your identity and confirm you are 18 or over.
• Email address — used for account communication, password resets, bonus notifications and policy updates.
• Mobile phone number — used for account security and, where applicable, payment verification with JazzCash or Easypaisa.
• CNIC or passport number — collected only when identity verification is required before a withdrawal or during an account review.
• Payment method details — the registered mobile wallet number or bank account name and partial account details needed to process PKR deposits and withdrawals.

Information Generated Through Your Use

• Betting history — records of bets placed, markets selected, odds accepted and outcomes across cricket, football and other sports.
• Game play history — records of sessions in slots, fish games and live casino, including stakes, results and session duration.
• Transaction history — deposits and withdrawals in PKR, including amounts, timestamps, methods and processing status.
• Responsible Gaming settings — any deposit limits, loss limits or self-exclusion periods you have set on your account.
• Support interactions — records of queries you raise with support, including chat logs and email correspondence.

Technical Information Collected Automatically

• IP address and approximate location — used for fraud detection and account security monitoring.
• Device type, operating system and browser — used to optimise the platform experience across mobile and desktop.
• Session data — login times, session duration and page navigation patterns used to improve platform performance.
• Cookie data — as described in the Cookies section of this policy.

03 How We Use Your Data

Every piece of data 69xx collects has a defined purpose. We do not store data without a reason, and we do not use your data for purposes beyond what is described here without first informing you.

Marketing emails are only sent if you have opted in to receive them. You can unsubscribe at any time through your account settings or by replying to any marketing email with an unsubscribe request. Opting out of marketing does not affect your account or any other service.

04 PKR Payment Data

All financial transactions on 69xx are conducted in Pakistani Rupees (PKR) through supported local payment methods — JazzCash, Easypaisa, Raast and Bank Transfer. The security of your payment data is treated as a priority obligation.

• Payment method details are collected only to process your specific deposit or withdrawal request and to verify that the payment method is registered in your name.
• 69xx does not store complete mobile wallet PINs, full bank account numbers or payment card data in its own databases.
• Withdrawal requests are processed back to the same payment method used for the most recent deposit — this is a security measure to prevent financial misuse.
• Transaction records — including amounts, dates and method references — are retained for the period described in our Data Retention section, in line with financial record-keeping requirements.
• If a payment dispute arises, 69xx may need to share limited transaction data with the relevant payment provider (JazzCash, Easypaisa, etc.) to resolve the issue. This is done only to the extent necessary to settle the dispute.

05 Cookies & Tracking

69xx uses cookies and similar tracking technologies to keep the platform functioning correctly, remember your preferences and understand how players use the site. Below is a summary of the types of cookies in use.

Essential Cookies

These are required for the platform to function. They manage your login session, keep your account secure during a browsing session and remember your language and display preferences. These cannot be turned off without breaking core platform features.

Analytics Cookies

We use internal analytics to understand how players navigate the platform — which pages are visited most, how long sessions last and where players encounter issues. This data is aggregated and anonymised. It is used only to improve the 69xx experience and is not shared with external advertising networks.

Preference Cookies

These remember choices you have made — such as your preferred game category, odds format or responsible gaming settings display — so that you do not have to reconfigure them each session.

• You can manage cookie preferences through your browser settings at any time.
• Disabling essential cookies will affect your ability to stay logged in and use core account features.
• Disabling analytics cookies does not affect your ability to use 69xx.

06 Data Sharing & Third Parties

69xx does not sell your personal data. We share data with third parties only where it is necessary to operate the platform, process payments or comply with a legitimate legal obligation. The categories of third parties who may receive limited data are set out below.

Payment Providers

JazzCash, Easypaisa, Raast and banking partners receive only the transaction data needed to process your specific deposit or withdrawal request. These providers operate under their own privacy policies and security standards.

Identity Verification Services

Where identity verification is required — for example, before a large withdrawal or where there is a flag on an account — 69xx may use a third-party verification service to confirm the authenticity of documents submitted. This service receives only the documents and data needed to complete the check.

Game Content Providers

Third-party game studios whose titles appear in the 69xx game lobby may receive anonymised session and technical data to resolve technical issues with specific games. They do not receive your name, contact details or payment information.

Legal & Regulatory Disclosure

69xx will disclose personal data to law enforcement, regulators or other authorities if required to do so by a valid legal obligation or court order. We will disclose only the minimum data required and, where permitted, will notify the affected player that their data has been requested.

07 Data Retention

69xx retains your personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and financial record-keeping obligations.

• Active account data — retained for the full duration of your account being open and active on the platform.
• Transaction and financial records — retained for a minimum of five years following the transaction date, in line with standard financial record-keeping practice.
• Identity verification documents — retained for as long as your account is open plus a period following closure, to meet anti-fraud and compliance obligations.
• Support correspondence — retained for up to three years following resolution of the query, to allow for follow-up or dispute handling if needed.
• Marketing preferences and opt-ins — retained until you withdraw consent or close your account, whichever comes first.
• Closed accounts — core account records are retained for a period following closure in line with legal obligations, after which data is securely deleted or anonymised.

When data is no longer needed and its retention period has passed, it is either securely deleted from 69xx systems or anonymised so that it can no longer be linked back to you as an individual.

08 Your Rights

As a 69xx player, you have a number of rights over your personal data. These rights can be exercised by contacting 69xx support directly. We will respond to all valid requests within a reasonable timeframe.

Please note that some rights are subject to limitations — for example, we cannot delete transaction records that we are legally required to retain. Where a request cannot be fulfilled in full, we will explain the reason clearly. Exercising any of these rights will not affect your ability to continue using 69xx unless the request itself requires account closure.

09 Data Security

69xx takes data security seriously. We operate a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration or disclosure.

• All data in transit between your device and 69xx servers is protected using TLS (Transport Layer Security) encryption.
• Passwords are stored using strong one-way hashing algorithms — they are never stored in plain text and cannot be retrieved by 69xx staff.
• Access to player account data within 69xx is restricted to staff members who genuinely need it to perform their role — support agents, compliance and payment processing teams.
• Internal access to sensitive data is logged and audited regularly to detect any unauthorised or unusual access patterns.
• 69xx servers are hosted in secure data centre environments with physical access controls, fire suppression systems and continuous monitoring.
• Regular security reviews and vulnerability assessments are conducted to identify and address potential weaknesses before they can be exploited.

While no online platform can guarantee absolute security against all threats, 69xx is committed to maintaining a high standard of protection and acting quickly when any security concern is identified. Players are encouraged to use a strong, unique password for their 69xx account and to enable any additional account security options available.

10 Minors & Age Restriction

69xx is strictly an adult platform. Registration and use of the platform is permitted only for individuals who are 18 years of age or older. We do not knowingly collect or store personal data from anyone under the age of 18.

• Date of birth is collected at registration specifically to verify that a player meets the minimum age requirement.
• If we have reason to believe that an account has been created by or on behalf of someone under 18 — whether through a complaint, a verification review or a pattern of activity — the account will be suspended immediately pending investigation.
• Where it is confirmed that a minor has used the platform, all related account data will be deleted and any balance will be returned to the payment source where this is practically possible.
• If you are a parent or guardian and believe a minor in your care has registered on 69xx, contact support immediately so the account can be reviewed and closed without delay.

11 Changes to This Policy

69xx reserves the right to update this Privacy Policy from time to time as the platform evolves, new services are added or legal obligations change. When we make material changes — changes that meaningfully affect how your data is used or what rights you have — we will:

• Send a notification to the email address registered on your account.
• Display a prominent notice on the 69xx platform for a reasonable period before the changes take effect.
• Update the "Last Updated" date at the top of this page.

Minor changes — such as wording clarifications that do not affect the substance of the policy — may be made without a formal notification, though the Last Updated date will still be revised. We recommend reviewing this page periodically, particularly before making a large deposit or submitting verification documents, to ensure you are comfortable with how your data is being handled.

Continued use of the 69xx platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you disagree with any updated terms, you should stop using the platform and contact support to arrange account closure.

12 Contact Us

If you have any questions about this Privacy Policy, want to understand how a specific piece of your data is being used, or wish to exercise any of your data rights, our support team is available around the clock to help.

• Email: [email protected] (displayed for reference — not a clickable link)
• For data access requests, corrections or deletion requests, please include your registered account username and a clear description of what you are requesting.
• We aim to acknowledge all privacy-related queries within 24 hours and resolve them within a reasonable timeframe depending on complexity.

For questions specifically about Responsible Gaming tools — including deposit limits, self-exclusion and loss limits — visit the Responsible Gaming page. For general platform questions and answers about deposits, withdrawals and bonuses, visit our FAQ page.